Posted on 22 Comments

About International Shipping关于美国之外的订单

Dear customers,

Thank you very much for supporting our business.

We have found that orders sent out of US get delayed on its way due to current crisis. So we have decided to stop taking orders from outside of US (mainly Canada). Orders have not been sent out will be refunded. If orders on their way do not make into Canada after one week will also be refunded. We will take the loss of packages and shipping cost.

We are very sorry for the inconvenience.

Regine

尊敬的客户,

感谢你们对我们的支持。

最近我们发现发往加拿大的订单出现了不同寻常的延迟。因为疫情的缘故,物流受到了影响。因此 我们决定暂时停止接收国外的订单(主要是加拿大)。已经提交,但是还没有发出的订单将取消并如数退款。已经发出去,但是从今天起到一个星期后,如果包裹还没有进入加拿大,那么,我们也会如数退款。包裹及其邮寄产生的损失,我们来承担。

很抱歉非常时期给大家造成了不便,谢谢大家的理解和支持。

兔妈

22 thoughts on “About International Shipping关于美国之外的订单

  1. Regina

    I choose some items anscwanba check out , delivery to Canada Ontario, Georgina L4p0g5
    But there is shown no shipping details , please help and advise

    1. Right now we do not accept orders from Canada due to shipping delay from US to Canada.
      I am sorry for the inconvenience.
      Regine

  2. i saw a video talking about Ivy Gourd that you guys selling, but in the web site, i didn’t see any link for that. Are you selling Ivy Gourd vine cuttings?

    1. Sorry we do not sell Tindora seedlings.
      Regine

  3. 你好 我4月17号的订单 现在没有收到任何信息

    1. 请把订单号发邮件到info@asiangarden2table.com
      我查看一下。
      祝好
      兔妈

  4. Hello!兔妈:
    我四月初订了些seeds。今天突然想起来还没收到。我在美国的。可以帮忙查一下吗?我登不上my account.my account maybe is my email : lindamao10 @gmail.com.
    Thank you!
    Linda

    1. Linda你好,
      你发邮件给我吧?
      info@asiangarden2table.com
      我得查看一下。
      兔妈

  5. 兔妈好!两个星期前很惊喜地发现了你种菜、做菜的视频和你们的网站,太喜欢了!每天再忙都要抽时间看一会儿,简直相见恨晚。
    这里有一个关于种子的问题。我在你的种子列表上没有找到毛豆种子。以前我曾经用从超市买的黄豆来种过,收获的新鲜毛豆口感不太好,请问你的公司能提供品种较好的毛豆种子吗?
    谢谢!

    1. 毛豆现在没有哎,以后看看能不能进过来。
      兔妈

  6. This is my order number WC-3845. I ordered seeds on May 4, still don’t have them. Did you send them out already?

    Thanks,
    Hong

  7. sorry to inform you guys
    my order received and planted out about half of the seeds
    waited week and half and nothing happen, then to proceed and plant again
    all but one seed sprout, all 99.999% did not germinate
    vegetables. squash. gourds, beans –zero sprout
    I am a seasoned gardener and know a little bit of the techniques, gardening 5 acres with fruit trees

    order 3443 4/26/2020

    1. Hi,
      I am sorry to hear that. Please send details to email info@asiangarden2table.com. Please include what seeds you tried to grow and how you grow them.
      I look through your order. You have bought 1 x luffa, 1 x winter melon, 1x bottle gourd which require some technics to germinate before planting.
      I did not see any beans in your order.
      Please if you have any questions, send us details or we will not be able to figure out what went wrong.
      Thanks.
      Regine

  8. 你好,我想买点中国的黄瓜种子,超市只有美国种子卖,从youtube过来惊喜地发现这儿jin开头的好像是天津的黄瓜,但是都没有description。 请问jin#1,jin#3,jin#5具体是什么品种呢,jin#1是津研1号还是津优1号还是津别的什么1号?我百度了津开头的黄瓜有津研津优津春津杂,每种都有非常多的号,看晕了。求解答,谢谢!

    1. 这三种都是天津黄瓜,具体的名字每个种子公司的称谓都不一样,品种的特点很类似,你选哪一个都可以的。
      祝好
      兔妈

  9. Regine,

    I live in Seattle area, a Fudanner, and have been trying your seeds for years. In the past I had a good luck with planting winter melon in planter on my balcony, the most sunny part of my home. The variety I purchased from you was the small elongated and early mature type. This year, however, I do not see that same variety of winter melon on offer, so I opted to purchase F062 Wintermelon Early Round thinking it would be the similar one to what I had before. To my disappointment, no seeds have germinated after two batches of attempt in last few weeks. Could you please share with me the particular specifics in seed germination of this wintermelon. I have new raised beds now, so I really want to give my wintermelon a try in the real world instead of in planter. I watched nearly all of your video, and have not found any tips on germinating winterlemon seeds. Thanks.

  10. 你好, 请问可以寄来关岛吗(Guam), US Territory. 早上发的留言不知道怎么没看到了

    1. 可以寄的。我查看一下设定哦。

  11. 你好!我在你们公司已经买过两次种子了,种出的菜苗也已经有20公分高了,谢谢你们。
    另外我在2020年5月4日买了你们的种子,因为误点了付款,我查过了订单号为3791,已经从我的账号上扣过钱了。记录显示“取消”,但是还没有收到退款,可否帮我查一下,谢谢!

    1. 已经退回去了,请查收。
      谢谢你的支持。
      兔妈

  12. I ordered Long bean long king but they did not come in my last order. Arre you out of them?

    Thanks

    1. Could you please email to me with order number?
      info@asiangarden2table.com
      Thanks.
      Regine

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